Returns & Exchanges

At Pet World, we want your furry friend to look their best, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. Items must be in their original condition with tags attached and free of any pet hair or odors.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all labels are intact and the garment is cleaned of any debris.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return for quality assurance, we will process your refund or ship your new exchange size within 5-7 business days.